txnn.com

Please answer the following questions to the best of your ability. Each question will help determine your organization’s current maturity level in product expertise.

Section 1: Foundational Knowledge

1. How well do your team members understand the basic features and benefits of your product portfolio?

Limited understanding

Basic understanding

Good understanding

Comprehensive understanding

2. How often does your team engage in knowledge-sharing activities?

Rarely

Occasionally

Frequently

Always

3. How effectively does your team handle client queries and concerns?

Struggles to respond

Provides basic responses

Addresses most queries effectively

Provides comprehensive and proactive responses

Section 2: Proficient Engagement

4. How proficient is your team in engaging with clients to understand their needs and challenges?

Not proficient

Somewhat proficient

Proficient

Highly proficient

5. How well can your team tailor product demonstrations to meet specific client requirements?

Not well

Adequately

Well

Very well

6. How effective is your team in handling client objections and concerns during engagements?

Struggles to handle objections

Handles objections with basic responses

Effectively addresses objections

Turns objections into opportunities to highlight benefits

Section 3: Strategic Consultation

7. How capable is your team in positioning products as solutions to client challenges and objectives?

Not capable

Somewhat capable

Capable

Highly capable

8. How proficient is your team in identifying and capitalizing on upselling and cross-selling opportunities?

Not proficient

Somewhat proficient

Proficient

Highly proficient

9. How well can your team conduct product comparisons and competitive analysis?

Poorly

Adequately

Well

Very well

Section 4: Thought Leadership

10. How recognized are your team members as experts in specific product domains or industry verticals?

Not recognized

Somewhat recognized

Recognized

Highly recognized

11. How effectively does your team anticipate and respond to market trends and shifts in client needs?

Poorly

Adequately

Well

Very well

12. How actively does your team engage in thought leadership activities such as publishing articles, presenting at conferences, or mentoring junior members?

Rarely

Occasionally

Frequently

Always

Section 5: Strategic Partnership

13. How effectively does your team forge strategic partnerships with clients?

Ineffectively

Somewhat effectively

Effectively

Very effectively

14. How involved is your team in product development and roadmap planning?

Not involved

Somewhat involved

Involved

Highly involved

15. How influential is your team in driving organizational strategies and initiatives?

Not influential

Somewhat influential

Influential

Highly influential

Elevate Your Efficiency, Drive Excellence

Technical Excellence Maturity Model Self-Assessment Quiz

Section 1: Foundational Knowledge

Section 2: Proficient Engagement

Section 3: Strategic Consultation

Section 4: Thought Leadership

Section 5: Strategic Partnership